Alice M. Oden ....

freelance writer & editor

 

"The difference between the right word and the almost right word
is the difference
between
lightning
and a lightning bug."

~Mark Twain

 

© Alice Oden, 2008
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Employee Handbook

Redesigned from an 8" x 11" handout to an 8" x 11" bi-fold handbook. Excerpts of original and redesign posted below.

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Rodeo Café

Excerpts from redesigned Manual:

Past - Present - Future
______________________

The Rodeo Café opened its first restaurant at 4000 Cowboy Drive, Dallas, Texas on November 4, 1987. Following the success of the first restaurant, a second Rodeo Café opened on April 2, 1988 at 1823 North River, Dallas, Texas. Rodeo Café plans to seek new locations for future expansion and possible franchising.

Founder Rex Jones believes that if the Rodeo Café serves good food, and provides good service at reasonable prices everyday, the company will always thrive.

Good Food - Good Service
Reasonable Prices

vvv

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Behavior / Discipline

Employees are disciplined for these behaviors.

D Horseplay. Goofing around at work is not acceptable.

D Foul language. Bad language hurts the image of the restaurant.

D Disrespecting customers. Customers come first.

D Consuming alcohol or drugs on restaurant property. This includes the restaurant and the parking lot.

D Smoking in dining room during business hours. Smoking in designated areas during breaks is allowed, but never leave a lighted cigarette unattended. Wash hands before returning to work.

D Arguing or fighting. Try to work out disagreements in a mature manner. Report to the manager, if necessary.

D Chewing Gum while working at the Counter.

D Studying while on duty.

D Loafing while on duty.

Revised: 8 / 2004
by Alice Oden

***

 

Excerpts from original Employee Manual:

Rodeo CafE

 Employee manual

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History of Rodeo CafE

RODEO CAFE WAS FIRST OPENED FOR BUSINESS NOVEMBER 4, 1987, AT 4000 COWBOY DRIVE, DALLAS, TEXAS. REX JONES WAS THE FOUNDER OF THE BUSINESS. THE BUSINESS WAS OPENED ON THE CONCEPTS OF: GOOD FOOD, GOOD SERVICE, AND REASONABLE PRICES. THE FOUNDER BELIEVES IF THESE THREE BASIC CONCEPTS ARE CONTINUED ON A DAILY BASIS, THE COMPANY WILL ALWAYS THRIVE.

FOLLOWING THE SUCESS OF THE FIRST RESTAURANT, A SECOND RESTAURANT WAS OPENED APRIL 2, 1988, AT 1823 NORTH RIVER.

RODEO CAFE WILL CONTINUE TO SEEK NEW LOCATIONS FOR FUTURE EXPANSION AND POSSIBLE FRANCHISING.

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Attendance and Sick Leave

1. Each store will have varying hours depending on the business climate.

2. Rodeo Cafe will offer various work schedules and shifts depending on the eating public.

3. Each restaurant will have a designated area where the work schedule is posted and time cards available.

4. Each employee is responsible for writing the correct time they begin and end work. Any employee that intentionally cheats on his time card will be dismissed. Rodeo Cafe's intentions are to have honest and trusting employees.

5. Scheduling will be made one (1) week in advance. Any employee needing time off should notify store manager in writing, one week in advance or as soon as possible. It should be understood that it will be impossible to let several employees off at one time.

6. The time on the schedule to begin work is the time the employee shall be ready to begin work . Rodeo Cafe will not tolerate an employee who is consistently late or tries to leave work before all of their duties are complete.

7. If an employee is going to be more than 15 minutes late, he or she shall call the store and let them know.

8. Employees should be aware that if customers are still ordering during closing time, that it is most likely that everyone will leave work later and should always be prepared for this.

9. Sick Leave Policy - Any employee too sick to work must notify store as soon as possible. This should be done on a daily basis unless prior arrangements are made with store manager. Any employee that comes to work sick, or becomes sick while working, may be sent home. Hourly employees will only be paid for the time they work. Salaried employees will be allowed one (1) sick day for every continuous four (4) months of work. Abuse of sick leave will not be tolerated.

10. Only the store manager or assistant manager shall ever alter schedule. If any scheduling conflicts arise, contact store manager or assistant manager and they will make the changes, if necessary.

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